Terms of Service

Last updated October 31, 2026 · Draft

Welcome to Flock, a video app for Christian messages, run by Kalabash Holdings LLC (“we”). By using Flock you agree to these terms, our Community Guidelines and our Privacy Policy.

Who can use Flock

You must be at least 13. If you’re under 18, you need a parent or guardian’s permission. You agree to give your real birthday; teen protections depend on it.

Your account

Keep your sign-in safe. You’re responsible for what happens on your account. One person, one account, and don’t pretend to be someone else.

Usernames that could be mistaken for Flock, its staff or someone else (for example ones with “flock”, “admin” or “official” in them) are checked before they’re used, and some are reserved. We may change or take back a username that is misleading, impersonates someone, or that a person or organization has a better claim to.

Your videos and posts

You own what you post. By posting, you give us permission to host, show, share and promote it in and around Flock (for example in For You, in share links, and with the Flock watermark when someone saves it), for as long as it’s on Flock. Only post what you have the right to share, including music and footage.

Duet and Stitch: unless you turn it off for a video, other people on Flock can use it in their own videos, side by side (a Duet) or by using its first few seconds (a Stitch). Theirs always credits you and links back to yours. You can turn this off for any video in its ••• menu, and it’s never allowed for private accounts or for teens under 16.

Being good to each other

Follow the Community Guidelines. Every video is reviewed, and we may decline, remove or limit content, or suspend or close accounts that break the rules. If we act on your account, you can appeal from the notice you see in the app.

Supporting Flock

Gifts to support Flock are optional and processed by Stripe. Flock is a business, not a charity, so gifts aren’t tax-deductible. Monthly gifts can be cancelled any time from the link in your receipt. If you give while signed in (or with the email on your Flock account), your profile can show a Supporter badge, which you can hide.

Refunds

Gifts to Flock and Seeds to creators are gifts, so they aren’t refundable, except when a gift was a mistake (like the wrong amount or a gift sent twice) or a charge you didn’t make. Tell us through Help within 30 days of the charge and we’ll refund it to your card. A refunded Seed is taken back from the creator. Cancelling a monthly gift stops future payments but doesn’t refund past ones.

Seeds (gifts to creators)

When Seeds are available, people 18 and older can send a creator a gift of real money (1 Seed = $1), paid through Stripe. Seeds are a gift, not a purchase: you get nothing in return, and they aren’t tax-deductible. The card fee comes off each gift and the rest goes to the creator. Creators who receive Seeds agree to Stripe’s terms, give Stripe the details it needs to pay them, and are responsible for any taxes. A creator who breaks these Terms may lose Seeds.

The Shop

When the Shop is open, creators, churches and ministries 18 and older can list items on their profile with a link to their own store. Flock isn’t the seller and doesn’t take part in the sale: payment, shipping, returns and refunds are between you and the seller, under the store’s own terms. Sellers must only list items they really sell, describe them honestly, and follow our Community Guidelines. Items can’t unlock anything inside Flock. Moderators check items before they appear and may decline or take down any item.

Flock as it is

We work hard to keep Flock running well, but it’s provided “as is”, without guarantees that it will always be available or error-free. Videos reflect their creators’ views, not ours. To the extent the law allows, we aren’t liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the last 12 months.

Ending things

You can delete your account any time in Settings. We may suspend or close accounts that break these terms or the law. We may also suspend, limit or delete any account or content at our discretion, at any time, with or without notice, for example to protect our community, Flock or the law. Where we can, we’ll tell you why and how to appeal.

Changes

We may update these terms. If a change is meaningful, we’ll tell you in the app before it takes effect.

The law

These terms are governed by the laws of the United States and the state where Kalabash Holdings LLC is registered.

Contact

Questions? Use Help in Settings.