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Questions and answers

What is Flock?

A video app for Christian messages: worship, testimonies, sermon clips, Bible teaching, prayer, encouragement and clean comedy. Every video is checked by a person before it reaches For You.

Why is my video still “waiting for review”?

New videos are reviewed by a moderator first, usually within a day. Until then only you can see it, on your profile. If it isn’t approved, you’ll get a note in your Inbox saying why.

Can I put text on my video?

Yes. On the post screen, tap Aa Text. Add up to five lines, pick where they go and how they look, and choose whether each shows for the whole video or just part of it. When recording in the app, the Aa Text button puts words on while you record.

Can I choose my video’s cover?

Yes. When posting, tap ▣ Cover to slide to a frame or upload a picture, and add a title if you like. For a video you’ve already posted, open it, tap ••• and choose Change cover.

Can I schedule a video?

Yes. When posting, turn on “Post later” and pick a day and time up to 30 days ahead. Until then only you can see it (it says “Scheduled” on your profile). To change the time or post it now, open the video and tap ••• .

What does “AI-generated” on a video mean?

The creator or a moderator says AI made or changed it, like an AI voice, face or picture. Creators turn it on with “Made with AI” when posting. See something that should be labeled? Tap ••• › Report › Made with AI but not labeled. More in the guidelines.

How long can my videos be?

Up to 10 minutes. You can record in the app, upload from your phone, or cut clips from a longer sermon video.

How does For You choose videos?

It shows videos in your languages first, ones you haven’t seen, and more of the topics you picked on Today. Likes, comments and views help too. Tap ••• › Not interested on a video to see less like it.

Can I change my name or username?

Yes. Your name can change once every 7 days and your @username once every 30 days, from Settings › Edit profile.

My birthday is wrong. How do I fix it?

Birthdays can’t be changed after you sign up, because they decide the teen protections. Ask in Help with the right date and a moderator will fix it.

Who can message me?

You choose in Settings › Who can message me. People under 16 can’t send or receive messages, and 16 and 17 year olds can only message friends (people who follow each other).

How do I make my account private?

Settings › Privacy › Private account. Then only people you approve can follow you and watch your videos.

How do I stop rude comments?

Add words to Settings › Privacy › Comment filter, turn comments off on a video (••• on the video), delete comments on your videos, or block the person.

How do I report something?

Tap ••• on the video, comment, message or profile and choose Report. Reported things are reviewed first.

Can my parents see what I do?

Only if you link with Family pairing (Settings › Family and screen time). A linked parent sees how many minutes you use Flock each day and can set limits. They can’t see your messages or what you watch.

Where are videos I watched before?

Settings › Watch history. Only you can see it. Tap Remove videos to take some off, or Clear all. Creators keep their views either way.

How does my church get the ⛪ Church badge?

It’s free. Make an account for your church, then go to Settings › Church account and fill in the form (church name, its official number, like the EIN in the US or charity number in the UK, address, phone, website and pastor). We review applications within 7 business days. Once a moderator checks it, your profile gets the Church badge and you can add service times and your address under Edit profile.

Is Flock free?

Yes, and there are no ads. If Flock blesses you, you can help keep it running with Support Flock, but nothing is locked behind it.

Can I get a refund on a gift?

Gifts to Flock and Seeds aren’t refundable, except for a mistake (like the wrong amount or a gift sent twice) or a charge you didn’t make. Tell us in Help within 30 days. To stop a monthly gift, use the link in your receipt email. More in the Terms.

What is the 💛 Supporter badge?

It shows on the profile of people who support Flock: while a monthly gift is active, or for a month after a one-time gift. Give while signed in so it’s linked to your account. You can hide it on the Support Flock page.

Can I use worship songs in my videos?

Only if you have permission. Most worship songs are copyrighted. The music in Flock’s own library is free to use. See Copyright.

How do I get a copy of my data, or delete my account?

Settings › Privacy › Download my data. To delete your account, go to Settings › Delete account; it removes your profile, videos, comments, likes, follows and messages. More about deleting your account.

Still stuck? Ask for help and a moderator will answer in your Inbox.